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cPanel: How to view delivery reports via Track Delivery

This article provides you with information on how to track the delivery of emails via cPanel.


This Interface of cPanel is used to see delivery reports of emails. This interface can show the errors while sending your email. You can also see spam scores in your emails. A spam score is provided by Apache Spamassassin. You can also check the email delivery route to help you identify any problems in the delivery attempt.




To track email delivery, open cPanel Track Delivery by clicking on the Track Delivery link found in the Email Section of cPanel.




In the Track Delivery interface, you will see a table of email sending events. 





If you wish to filter the table for a single recipient email, you may do so by entering a recipient’s email in Recipient Email (optional), and then click Show All button to show the email related to a specific recipient. To view all emails again, remove the email from Recipient Email and Click Show All, it will again show all the records.

There are four main types of filters, which you can apply to a list.


  • Show Success − This will show all the emails that are successfully delivered to the destination.
  • Show Deferred − This will show you all emails with a warning, which are the system deferred emails.
  • Show Failures − It will show you the emails, which are not delivered to the destination. It will also show any other errors during the transmission of emails.
  • Show In–Progress − This will show you all the emails, which are currently transmitting.




You can combine these filters too as and how they are required.

Updated on October 19, 2023

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