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Setting up your VPN connection using the VPN client platform – iOS

  • You can download and install the software on this link or by logging into the customer zone section under services > Myservices > manage product. You can then select which operating system you would like to install it for


     

  

  • Open the file to install the program. The installation requires Administrative rights to complete installation, enter your administrative credentials if requested to do so.
  • A User Account Control popup will appear to confirm the installation, click ‘yes’ to confirm.
  • Follow the prompts and click ‘next’ until you are asked to choose install location and click ’install’.
  • On the final page of the installment process, untick the checkbox labeled ‘Readme’ if you don’t wish to read all the documentation.
  • To complete the installation process click ‘finish’.
  • You will be able to find your username and password for your VPN in your Customer zone section by clicking on services> myservices> click on manage product 

 

  • You will then see your username and password 

 

  • Once completed, open the application and click on settings

 

 

  • Submit your username and password to connect

 

 

Updated on August 31, 2023

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