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How to run ‘Trace failed requests’ for a domain in Windows Plesk

This article provides you with information on how to check errors on your website if you are hosted on a Plesk for Windows package.  

Website maintenance is a key element of any successful online venture. At the heart of this lies the art and science of troubleshooting website issues. To keep your site running smoothly, it’s crucial to identify and resolve any problems that arise quickly and efficiently.

One common issue faced by many web administrators involves failed requests for a domain. A user might try to access a specific part of your website but encounter an error. This could be due to various reasons such as server overload, broken links, or software bugs. Unresolved failed requests can lead to poor website performance, negatively impacting the user experience and potentially causing a loss in traffic or revenue.

But fear not! There are tools available to help you track and resolve these failed requests. Simply follow the steps below.

Step 1. Log into Plesk

Step 2. Click on Failed Request Tracing

Step 3. Click on Start Tracing

Step 4. Input the status code(s) then select which faults you would like to monitor, Once completed click on Ok.

Step 5. Browse to your website and test functionality.

Click on any button or functionality that you would like test

Step 6. Click here if you wish to Stop Tracing

Updated on November 14, 2023

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