Customer Zone: How to log a new Support Ticket? This article provides you with information on how to log a new support ticket via your 1-grid Customer Zone. Step...
Customer Zone: Where do I see my support tickets logged? This quick guide will take you through the steps of viewing all of your support tickets via your Customer Zone....
1-grid APP: How do I view and log Support Tickets ? This article provides you with steps to log Support Tickets via our 1-grid Android app. Step 1 – Login with your...
Unauthorized Customers Logging Support Tickets Due to the POPI Act you will need to be registered as a contact on the account in order for...
Why Is My Ticket Closed This article will explain exactly what happens once logging a support ticket until the ticket gets closed. Once logging a...