How to gain access to an account after owner’s death
This article provides you with information regarding gaining access to an account if the owner is deceased. We are...
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How do I revert my cancellation request ?
This article provides you with information on how to revert a cancellation request. When you have requested a cancellation of... -
Introducing the 1-grid Android Application
This guide provides you with a summary on how to manage your account in our Android Application. Step 1 – Download... -
Why does 1-grid send invoices at different times of the month?
This article provides you with some information regarding our “anniversary billing system” and how to make sure you don’t miss... -
How to reactivate previously suspended / cancelled hosting product
This article provides you with information regarding reactivation of a cancelled hosting product. What hosting services can be... -
Customer Zone: How do I order a new SSL ?
This article provides you with steps to order new SSL certificates via your 1-grid Customer Zone. Step 1- Login to your... -
Why is my services still suspended after the payment was made?
If your account got suspended, it’s likely because we didn’t receive payment by the invoice due date. This article explains... -
Customer Zone: How to downgrade your hosting package?
This quick guide will take you through the steps of downgrading your account via the customer zone. Step 1– Login to... -
Where to view / download your latest statement information?
This guide provides you with a step by step instructions on how to find , download or print your 1-grid... -
Customer Zone: How to recover a lost 1-grid password
This quick guide will show you the steps to recover your lost Customer Zone password. There are two ways...