Please Note: Emails can not be retrieved from the server if it was manually deleted or by mistake
What is the difference between POP and IMAP ?
Here are a few options you can look into to prevent Emails gone missing
- To prevent this from happening, be sure to set your POP3 account to leave copies of messages on your server.
- In Outlook, this is found at Tools > Accounts > Edit the email account > More Settings > Advanced > check box for Leave a copy of messages on the server.
- You can also purchase our Email Archiving product through our Customer zone section