Domains: Why are my invoices sent 60 days in advance
This article provides you with information regarding our domain’s renewal process. We understand how important your domain name...
Billing
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Domains: Why am I invoiced a redemption fee?
This article provides you with information as to why you are being invoiced a domain redemption fee When a... -
Why does 1-grid send invoices at different times of the month?
This article provides you with some information regarding our “anniversary billing system” and how to make sure you don’t miss... -
How to reactivate previously suspended / cancelled hosting product
This article provides you with information regarding reactivation of a cancelled hosting product. What hosting services can be... -
Why is my services still suspended after the payment was made?
If your account got suspended, it’s likely because we didn’t receive payment by the invoice due date. This article explains... -
Where to view / download your latest statement information?
This guide provides you with a step by step instructions on how to find , download or print your 1-grid... -
Easy to use Payment Methods
This article provides information regarding our available payment methods. Debit Order: Debit order is by far the... -
Ad-blockers might prevent 3D Secure Payments
What is 3D Secure (Visa Secure / MasterCard SecureCode)? 3D Secure is a technical standard created by Visa and MasterCard... -
Can I pay via EFT?
This article provides you with information regarding EFT payments You are able to pay you invoices using EFT,... -
How to add or update your debit order details
This guide provides you with steps on how to update your debit order details. We highly recommend using debit order...
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